Client Support

We're here for the questions your policy doesn't answer

Reach out about policy protection, claims, or coverage audits — our support team replies within 1–2 business days.

Policy Protection Inquiries

Questions about the Plan Defense audit or reading your policy terms.

Claim Questions

Help using Claim Guard's tracker, timeline, or readiness score.

Coverage Audit Support

Questions about interpreting your gap analysis or recommendations.

Professional Contact Form

Send us a message

Direct Support

  • support@policyguard.org
  • (800) 555-0193
  • Mon–Fri, 8am–6pm CT
Customer support representative assisting a client by phone at a desk

FAQ

Questions about PolicyGuard

Find answers about your account, coverage tools, saved information, and claim preparation.

PolicyGuard brings coverage reviews, policy documentation, claim preparation, and coverage gap checks into one place so you can keep important insurance information organized and easier to review.

The tools evaluate the information you provide against the selected coverage or documentation criteria and return a practical score with areas that may need attention.

Information saved through the available tools remains in your browser on this device. Clearing your browser storage may remove previously saved progress.

Yes. Claim Guard helps organize supporting documents, track important filing stages, and identify missing items before you submit information to your carrier.

No. The tools are designed for review and planning. Any changes to coverage, limits, deductibles, or endorsements must be handled directly with your insurance carrier or licensed representative.